Compliance
Service Fees
Letting agents must publish their fees in full. These are ours — for landlords and for tenants — with nothing held back for the small print.
Landlord fees
| Service | Fee | When it is payable |
|---|---|---|
| Let Only | 50% of one month's rent | One-off, payable on move-in. Plus VAT. |
| Rent Collection | 8% + VAT | Of rent collected, monthly. No set-up fee. |
| Fully Managed | 10% + VAT | Of rent collected, monthly. No set-up fee. |
No hidden fees. We do not charge landlords for tenancy set-up, referencing, the tenancy agreement, deposit registration, renewals or withdrawal. Third-party costs you may choose to instruct — an inventory and check-in, an EPC, a gas safety certificate or an EICR — are passed on at cost with the supplier's invoice attached, and never marked up.
Tenant fees
Under the Tenant Fees Act 2019 we cannot charge tenants for viewings, referencing, the tenancy agreement, the inventory, check-in or renewal. The only payments a tenant can be asked for are:
- Rent, as set out in the tenancy agreement.
- A tenancy deposit, capped at 5 weeks' rent where the annual rent is under £50,000, or 6 weeks' rent where it is £50,000 or more.
- A holding deposit, capped at 1 week's rent, credited against the first rent payment or the deposit.
- Interest on rent more than 14 days late, capped at the Bank of England base rate plus 3%.
- A reasonable charge for a lost key or security device, evidenced in writing.
- £50 including VAT for a change of sharer or a variation requested by the tenant, or the reasonable costs incurred if higher and evidenced.
- Reasonable costs where a tenant asks to end the tenancy early, capped at the landlord's actual loss.
- Utilities, communication services, television licence and council tax where the agreement makes the tenant responsible.
All fees are subject to VAT at 20%.
Client money and redress
If something goes wrong, our complaints procedure explains what happens next. Questions about fees go to info@seymont.co.uk.
Last updated: 18 August 2026